Easy, seamless design subscriptions for busy marketing teams
At Lumin, we give busy marketing teams a boost by getting great creative work done and delivered fast.
No need to go through the rigours of a full-time hire. Or risk it with unreliable freelancers. Lumin offers flexible design solutions whenever you need it.
Whether that’s to support your in-house designers during busy times, or simply to work on weekly or daily design tasks – we’re here to make your life easier with minimum fuss.
Subscribe to a plan and request as many designs as you like.
Get your design back between 1–3 business days. Let us know about the revisions you need.
Approve the design to receive your final design along with source files.
Submit and queue up as many design projects as you need.
Submit as many revisions as you need. No revision fees, ever.
Get your designs back in 1-3 business days for most requests.
Scale your subscription up and down. Pause or cancel anytime.
Keep your marketing budget under complete control. No hidden fees. No surprises.
No outsourcing. Trusted 100% Aussie-based creative working in real time with you, with skills tailored to match your needs.
We’ve got you covered with our full suite of creative capabilities.
Get Started
The people you see are actual Lumin clients who were paid for their time to be in these testimonials. We believe that’s fair.
For companies with ongoing design needs that want to rapidly scale their design output.
For companies ready to captivate their audience with bold, eye-catching animations.
Save 5% per month when you sign up for our yearly subscription.
We know trying a new service out can be scary. That’s why we offer a 7 day 100% money back guarantee if you don’t love our services or work. Get a full refund. No questions asked.
Yes. Once subscribed, add as many design requests as you like, and they will be delivered one by one.
1-3 business days for most requests. More complex design projects can take longer.
We’ll continue to revise the design until you’re 100% happy with it.
We take requests through Trello, an online project management tool, so you can easily request and view queued, active and completed projects. We can also take requests by email or collaborate through your team’s preferred management platform.
Subscribe today, start tomorrow.
We are industry agnostic, meaning we work with clients across a wide range of industries. From tech startups and retail to healthcare and finance, we collaborate with businesses of all types and sizes. No matter your sector, we’re equipped to handle your creative needs.
Payment is made upfront. We accept verified debit or credit cards and use Stripe as our payment processing system. We can also arrange payment by invoice. Contact us to learn more about this option.
To help businesses in unpredictable times, we offer month-to-month subscription with no lock-in contracts or commitments. Scale up and down, pause or cancel your subscription any time.
You only need to give one business day's notice to cancel your subscription.
The onboarding process is quick and easy, taking about 30 minutes. It includes an introduction to your creative team, guidance on how to submit briefs, and details on how to contact us. You'll be up and running in no time!
We don’t outsource our designs. Your creative team is 100% Australian, made up of fully qualified designers based in Melbourne and Sydney.
Our creative team works during standard business hours 9am–5pm AEST. You can submit requests anytime, and they’ll be tackled when the team is online.
Yes, you can invite multiple team members to collaborate on your account. This allows everyone on your team to take full advantage of our services, making it easier to manage design requests, track progress, and streamline communication for all your creative needs.
Yes, you can manage multiple brands under one account, streamlining design for all your brands.
If you're not satisfied within the first 7 days, you can cancel and get a full refund, no questions asked. Simply send us an email before the trial period ends to request your money back.
Yes, once the designs are delivered, you receive all the source files and full ownership of the content.
Our designers use industry-standard tools including Adobe Creative Suite
(Illustrator, Photoshop, InDesign, After Effects, Premiere Pro), Figma, and Microsoft Suite.
Let us know if something is urgent by phone. We’ll prioritise your request and move it to the top of the list.
Lumin is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner by clicking here.
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by emailing, calling or writing to us.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Lumin will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.
This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.
You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.
If you have any queries or complaints about our Privacy Policy please contact us at info@lumin.com.au.
Please take the time to read these terms and conditions. By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.
Services means all services offered on the website.
The Website means the website www.lumin.com.au
We / Us etc means Lumin and any subsidiaries, affiliates, employees, officers, agents or assigns.
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.The information contained on this Website should not take the place of professional advice.
The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.
You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.
If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.
We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.
You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.
We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.
If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: info@lumin.com.au
The trademarks and logos contained on this Website are trademarks of Lumin. Use of these trademarks is strictly prohibited except with Our express, written consent.
This Website may contain links that direct you outside of this Website. These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service. We accept no liability for loss or damage arising out of or in connection to your use of these sites.
You may link to our articles or home page. However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing. We may withdraw our consent to you linking to our site at any time by notice to you.
We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services. Statements made are by way of general comment only and you should satisfy yourself as to their accuracy. Further, all of our Services are provided without a warranty with the exception of any warranties provided by law. We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.
Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy. By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy. To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.
All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy. However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.
